Due to the nature of the product Leneighz does NOT accept returns, exchanges, or refunds on customized orders.

Please contact customer service with any questions or concerns:

Subject: Order# - Item you Ordered

Body: Please include your full name and contact number.

All orders are shipped through the United States Postal Office. Be assured that your order is shipped in confidence with our Leneighz shipping bags. Please allow 7-10 business days for your order to be processed and another 3- 5 business days for standard shipping due to COVID-19. Every customer will receive a tracking number upon their processed order.